Privacy Policy

We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how information is collected, used, shared, and protected when you visit our website, communicate with us, or request our travel advisory services.

Information We Collect

We may collect personal information that you voluntarily provide to us, including your:

Name
Email address
Telephone number
Travel dates and destination interests
Cruise and travel preferences
Accommodation and suite preferences
Information about the travelers in your party
Budget or anticipated travel investment
Other information you choose to provide through our forms, email, telephone conversations, or consultations

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, referring website, and general website activity.

How We Use Your Information

We use the information we collect to:

Understand your travel preferences and requirements
Research and recommend cruise lines, ships, suites, itineraries, and related travel arrangements
Prepare personalized travel recommendations and pricing
Respond to inquiries and communicate with you
Arrange and manage travel services when you choose to book
Provide customer service before, during, and after your travels
Send service-related communications
Improve our website, services, and client experience
Send marketing communications when permitted by law and in accordance with your preferences
Meet legal, regulatory, accounting, and business requirements

We do not sell your personal information.

Sharing of Information

When necessary to research, arrange, or manage your travel, we may share relevant personal information with trusted third parties involved in providing your requested services. These may include cruise lines, hotels, tour operators, airlines, transportation providers, destination management companies, travel insurance providers, reservation systems, and other travel-related suppliers.

We may also share information with service providers that assist us with website hosting, customer relationship management, email communications, analytics, automation, payment processing, and other business functions.

We share only the information reasonably necessary for these purposes.

Once information is provided to a third-party travel supplier or service provider, that party's own privacy practices may also apply.

Travel Suppliers and International Transfers

Travel is inherently international. When arranging travel on your behalf, your information may be transmitted to and processed by cruise lines, hotels, tour operators, and other travel providers located outside the United States.

Privacy and data protection laws in those jurisdictions may differ from those in your home country. By requesting or booking international travel services, you acknowledge that information necessary to provide those services may be transferred internationally.

Website Hosting

Our website is hosted on the Wix.com platform. Wix provides the technology and infrastructure through which our website operates and may process or store information associated with your use of the site.

Wix and any third-party applications incorporated into the website may process information according to their own privacy policies and terms.

Cookies and Analytics

Our website may use cookies and similar technologies to operate properly, understand how visitors use the site, remember preferences, measure website performance, and improve the visitor experience.

Some cookies are essential to website functionality. Others may be used for analytics or marketing purposes.

Where required, you may be given the opportunity to accept or decline non-essential cookies through our website's cookie settings. You may also adjust your browser settings to restrict or delete cookies, although doing so may affect certain website features.

Email Communications

If you provide your email address, we may use it to respond to your inquiry, provide requested travel information, communicate regarding your travel arrangements, or send other service-related messages.

If you elect to receive promotional or marketing communications, you may unsubscribe at any time by using the unsubscribe link included in those communications or by contacting us directly.

Unsubscribing from marketing communications will not prevent us from sending messages necessary to respond to an active inquiry or administer travel services you have requested.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect the personal information entrusted to us.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, maintain appropriate business and transaction records, meet legal or regulatory obligations, resolve disputes, and enforce agreements.

Information that is no longer required may be deleted or securely disposed of in accordance with our business practices and applicable law.

Your Privacy Choices and Rights

Depending on where you reside, applicable law may provide you with certain rights regarding your personal information. These may include the right to request:

Access to personal information we maintain about you
Correction of inaccurate information
Deletion of certain personal information
Information regarding how your personal information has been used or disclosed
Withdrawal of consent where processing is based on consent
Opt-out from certain forms of data processing or marketing

To submit a privacy-related request, please contact us using the information provided below. We may need to verify your identity before completing certain requests.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through the website.

When information regarding minors is necessary for family travel arrangements, it should be provided by a parent, legal guardian, or authorized adult.

Third-Party Websites

Our website may contain links to cruise lines, hotels, travel suppliers, professional organizations, or other third-party websites.

We are not responsible for the privacy practices, security, or content of websites operated by third parties. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or applicable laws.

The current version will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or would like us to update or delete personal information we maintain about you, please contact us at:

Luxury Cruise Ambassador
Email: info@luxurycruiseambassador.com
Phone: (865) 250-4508